Overview and Project Background
A multinational food processing company specialized in producing private label packaged foods engaged the DLC team to drive efficiency in their finance department. They ultimately wanted to maintain service levels while reducing cost. The solution was to automate the current process using digital resources to meet their goal. DLC provided expertise and resources in the automation implementation project. The company was already working with another consulting team but needed more support in finance from a third-party project manager.
The project goal was to implement new technology for the client’s finance team that would automate existing, time-consuming processes. The biggest challenge during the project was a lack of change management communication as well as educating the company on the necessary requirements for the project. One such requirement was setting up the IT infrastructure, which was not already in place.
The DLC Approach
DLC brought in their consulting team to act as the Project Manager for the client. DLC worked with SMEs and developers to design and build the bots to automate the tasks. Some of the tools that were used in the project were Microsoft Project, Visio, Automation Anywhere and BluJay. DLC’s project manager provided weekly updates to the sponsor and interacted with the IT and finance team to resolve any issues related to the project.
The project was planned out in phases. There were 3 phases, and each was scheduled to be 3 months long. DLC executed:
- IT Infrastructure Setup & Automation Anywhere Setup
- Finance and Accounting Bot Deploy
- Sprint 1
- Sprint 2
- Sprint 3
With the implemented bots operating finance tasks, DLC was able to save the client $0.2M in the first 6 months and they were scheduled to save $0.8M in the following year. There were also significant efficiencies from the project with roughly 33% of hours saved in the first 6 months.